Security Policy

Effective Date: August 4, 2026
Last Updated: August 4, 2026

At Machinery Sales, protecting our customers and maintaining the security of our website is important to us. We use reasonable administrative, technical, and organizational safeguards designed to protect customer information and online transactions.

This Security Policy explains some of the measures we take to help maintain a secure shopping environment when customers browse our website, request quotations, purchase shipping containers or outboard motors, or communicate with our team.

1. Website Security

We take reasonable measures designed to protect our website against unauthorized access, misuse, alteration, and other security threats.

Our security practices may include:

• Secure website connections
• Access controls
• Website monitoring
• Software and security updates
• Spam and malicious-activity protection
• Restricted access to customer information
• Regular website maintenance

Security measures may be updated as our website, technology, and business operations change.

2. Secure Connection

Our website uses SSL/TLS encryption where applicable to help protect information transmitted between your browser and our website.

When visiting our website, customers should verify that their browser displays a secure HTTPS connection before submitting sensitive information.

Encryption helps protect information while it is being transmitted, but no internet-based system can be guaranteed to be completely secure.

3. Payment Security

We take payment security seriously.

Online payments may be processed through authorized third-party payment service providers available through our checkout system.

Where a third-party payment processor handles a transaction, sensitive payment credentials are transmitted to that provider for processing.

Machinery Sales does not intentionally store complete credit or debit card numbers on its own systems when payment information is processed directly by an authorized payment provider.

Customers should only submit payment information through the payment options officially provided by Machinery Sales.

4. Protection of Personal Information

Personal information collected through our website is handled in accordance with our Privacy Policy.

Depending on how you interact with us, this information may include:

• Full name
• Email address
• Telephone number
• Billing address
• Delivery address
• Order information
• Quote information
• Customer service communications

We limit access to customer information where reasonably appropriate to individuals and service providers who require it for legitimate business purposes.

5. Account Security

If customer accounts are available on our website, customers are responsible for maintaining the confidentiality of their login information.

We recommend:

• Using a strong and unique password
• Not sharing passwords with other people
• Avoiding the same password across multiple websites
• Logging out when using a shared or public device
• Contacting us if you suspect unauthorized account access

Machinery Sales will never ask you to publicly disclose your account password.

6. Fraud Prevention

We may use reasonable fraud-prevention and transaction-verification procedures to protect our customers and business.

An order may require additional verification when we detect unusual or potentially unauthorized activity.

In certain circumstances, we may:

• Request additional order information
• Verify customer contact information
• Review payment information
• Delay order processing while verification is completed
• Decline or cancel transactions reasonably suspected of fraud or unauthorized use

These measures are intended to protect both customers and Machinery Sales.

7. Safe Ordering

Customers should only place orders through our official website or through payment instructions provided directly by an authorized Machinery Sales representative.

If you receive suspicious payment instructions, an unexpected request to change payment details, or communication claiming to represent Machinery Sales that appears unusual, please contact us using the contact information published on our website before making payment.

8. Email and Communication Security

Email and telephone communications may be used for legitimate purposes such as:

• Providing quotations
• Confirming orders
• Coordinating delivery
• Providing shipping updates
• Responding to customer service inquiries
• Processing returns or warranty claims

Customers should be cautious of messages requesting passwords, unnecessary sensitive information, or unexpected changes to payment instructions.

If you are uncertain whether a communication came from Machinery Sales, contact us directly.

9. Third-Party Service Providers

We may use third-party companies to help operate our website and provide services such as:

• Payment processing
• Website hosting
• Shipping and logistics
• Email communications
• Website analytics
• Fraud prevention
• Technical support

These providers may receive limited information necessary to perform their services.

Third-party providers operate under their own security and privacy practices where applicable.

10. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, security, shopping cart features, analytics, and other online services.

Customers can manage many cookie preferences through their browser settings.

For additional information about how we collect and use information, please review our Privacy Policy.

11. Security Monitoring

We may monitor website activity where reasonably necessary to:

• Identify suspicious behavior
• Detect unauthorized access attempts
• Prevent fraudulent transactions
• Protect website functionality
• Investigate potential security incidents

Information collected for security purposes may be retained where reasonably necessary for fraud prevention, investigation, legal compliance, or protection of our business and customers.

12. Customer Responsibilities

Customers also play an important role in maintaining online security.

We encourage customers to:

• Keep devices and browsers updated
• Use secure internet connections when making purchases
• Protect passwords and account credentials
• Verify our website address before entering payment information
• Avoid sending complete payment card information through unsecured email
• Report suspicious communications claiming to represent our company

13. Security Incidents

If we become aware of a security incident involving customer information, we will investigate the matter and take reasonable steps to contain and address the issue.

Where notification is required by applicable law, affected individuals and appropriate authorities will be notified in accordance with applicable requirements.

14. No System Is Completely Secure

Although Machinery Sales takes reasonable measures designed to protect our website and customer information, no website, electronic communication, database, or internet transmission can be guaranteed to be completely secure.

Customers should use reasonable precautions when sharing information or conducting transactions online.

15. Reporting a Security Concern

If you believe you have discovered a security issue involving our website, customer account, payment process, or communications, please contact us promptly.

When reporting an issue, please provide enough information for us to understand and investigate the concern. Please do not publicly disclose sensitive security information while the matter is being reviewed.

16. Changes to This Security Policy

Machinery Sales may update this Security Policy periodically as our technology, security practices, or business operations change.

The Last Updated date at the top of this page indicates the most recent revision.

17. Contact Us

For questions or concerns regarding website security, suspicious communications, or the protection of customer information, please contact:

Machinery Sales

1612 NW 84th Ave
Doral, FL 33126
United States

EIN: 88-2784668

Email: contact@machinerystorellc.shop

Telephone: +1 (806) 368-4010

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed